Complete Managed IT Services with Cybersecurity Essentials
Managed IT Services
Powerfully integrated IT and security solutions for small and midsized
businesses — all at one predictable monthly price.
Optimize your technology, your ROI, and your team with
a single, unified solution. That’s IT that supports business. That’s OLS.
Business Continuity Planning
Help Desk Services
24/7 Emergency Support
Data Backup
Network Management
Hardware Asset Management
Vendor Management
Electronic Waste Recycling
Business Software Management
Systems Management
Remote Monitoring
Business Continuity Planning
Help Desk Services
24/7 Emergency Support
Data Backup
Network Management
Hardware Asset Management
Vendor Management
Electronic Waste Recycling
Business Software Management
Systems Management
Remote Monitoring
Simplify your technology. Strengthen your business.
You need technology that does more than keep the lights on.
You need OLS.
Our Complete Managed IT Services for small businesses (CMIT) are purpose-built for SMBs and growing industry leaders scaling and diversifying throughout the Pacific Northwest.
What Is Managed IT?
Responsive, reliable support for users, devices,
and networks—onsite or remotely.
OLS manages everything for small and mid-sized businesses—from routine troubleshooting and help desk services to system upgrades and proactive maintenance—so SMBs can run efficiently and securely without IT disruptions slowing them down.
Proactive Support
Rapid Recovery
Reliable Connectivity
Built-In Resiliency
Say goodbye to unpredictable,
expensive break-fix services.
Let OLS show you how
managed IT lowers costs and
drives ROI—all while reducing risk.
Ready to meet your new security & IT partner?
★★★★★
98% Average
SmileBack Score
Supporting Local
Business Since
1998
Vancouver Business Journal
Best in Business:
IT Firm
Pax8 Global Social
Impact Award
2025
Amazing Business Partner
“On Line Support has been an amazing business partner to work with! It does not matter if the ask is big or small, Todd and his colleagues are always so willing to help. And the way in which they help is very effective… I strongly recommend On Line Support to those organizations who need an external IT business partner.”
OLS managed services are purpose-built for
→
Growing SMBs with a vision for growth
and resiliency
→
Teams that need scalable systems and
proactive tech solutions
→
Organizations that count on local
expertise and human-centered support
→
Businesses that want enterprise-grade
security — without the enterprise
complexity or cost.
Sound like you?
CMIT from OLS
Comprehensive IT & security solutions. One predictable monthly price.
Complete Managed IT (CMIT) is a security-first technology package, delivered by friendly OLS experts and backed by predictable, per-user monthly pricing—not by the hour.
This approach gives organizations peace of mind, cost certainty, and access to a proactive team focused on keeping systems secure, efficient, and aligned with business goals.
Help Desk Support
Data Backup & Recovery
IT Strategy & Budgeting
Network Management
Vulnerability Management
Vendor Management
Remote Monitoring
IT Project Management
Business Software Management
24/7/365 Emergency IT Support
Hardware Asset Management
Business Continuity Planning
These industries depend on business-first managed IT from OLS.
Construction
Project-based
environments with
mobile teams and
complex coordination
for secure and predictable operations.
Manufacturing
Secure operations,
facility uptime
challenges, and
compliance with
industry standards and regulatory requirements.
Professional Services
From accounting to
consulting, where
reputation and client
data must be
safeguarded.
Regulated Industries
Healthcare, finance,
legal, and others that
face regulatory
compliance and data
privacy challenges.
Nonprofits
From community
outreach to donor
engagement, where limited resources must be optimized and data must be protected.
How can we put your
business first?
West Coast Leaders
Are Our Specialty
OLS helps ambitious small and midsized businesses on the West Coast and nationwide simplify IT, strengthen security, and scale operations strategically.
From fast-growing regional firms to established local leaders, we provide managed technology solutions that empower teams and protect what matters most for your business, your people, and your bottom line.
The CMIT service package includes
Is your business ready?
Explore our MSP
Readiness Checklist
When your SMB should partner with a managed service provider for tech-enabled growth and resiliency.
Help Desk Services
Rapid, reliable user support for hardware, software, and access issues. Quick resolutions that reduce frustration and keep your team productive.
Business Software Management
Business-critical application management—updates, licensing, and integrations. Ensures systems run efficiently, without interruption.
Data Backup & Recovery
Automated data protection and rapid restoration capabilities. Safeguards vital business information from cyber attacks, human error, or system failure.
Remote Monitoring
Prevent downtime. Improve productivity. Proactive visibility of servers, networks, and endpoints to detect issues before they disrupt operations.
IT Project
Management
Planning and execution for complex technology initiatives. Keeps projects on schedule, within budget, and aligned with strategic objectives.
Business Continuity Planning
Keep operations running through outages or disruptions. Minimize downtime and safeguard productivity with clearly defined recovery steps.
Also included in CMIT from OLS
Vendor Management
Centralized coordination of third-party technology providers and service contracts. Simplifies communication and helps reduce technology costs.
Remote IT Support
On-demand troubleshooting and maintenance delivered virtually. Fast, flexible support without the wait or expense of on-site visits.
IT Strategy & Budget Planning
Long-term road mapping to align tech with business goals. Helps prioritize investments, manage risk, and plan for scalable, sustainable growth.
Hardware Asset Management
Lifecycle tracking of equipment—from procurement to retirement. Optimize inventory, control costs, and ensure secure disposal.
Systems Management
End-to-end administration of your IT environment—updates, configurations, and maintenance. Keeps systems secure and efficient.
Electronic Waste Recycling
Responsible disposal of outdated hardware and devices. Protects sensitive data and supports environmental sustainability.
Network Management
Comprehensive monitoring and optimization of your network infrastructure. Secure, stable connectivity to keep teams connected and data protected.
24/7/365
Emergency Support
Round-the-clock technical response when critical systems fail or security events occur. Provides peace of mind; expert help is always one call away.
CMIT from OLS
Complete Managed IT
with Cybersecurity
Essentials
Modern business demands more than break-fix IT.
You need a scalable managed IT partner to fuel growth.
In the Pacific Northwest, SMBs are driving growth in complex, regulated industries — often without the IT depth to match their ambitions. The outcome is all too common: reactive tech support, rising exposure to risk, and unpredictable costs that erode ROI.
Without a modern IT partner, here are the risks many SMBs are facing:
Reactive Support
Issues are only fixed after they cause disruption. No proactive monitoring or planning. No organizational risk mitigation in place.
Security Gaps
Outdated antivirus, weak passwords, and no incident response plan leave you exposed to ransomware and phishing.
Wasted Spend
Paying for services you don’t use. Overpriced internet. Underutilized licenses. Too many vendors and contracts to track.
Downtime =
Lost Revenue
Whether it’s a server crash, a cyberattack, or a failed backup—every minute offline costs you money, trust, and employee satisfaction.
Stop Absorbing Risk. Eliminate It.
with Managed IT Support from OLS.
Treating avoidable IT costs as “just the price of doing business”?
Tech risks are expensive. They are not inevitable.
When technology is managed reactively, risk quietly compounds, from unpatched software and inconsistent backups to overworked internal teams stretched thin. Managed IT services from OLS close gaps before they become problems, neutralizing risk at every layer of your business.
With a fully managed IT and security approach from a trusted managed service provider, your organization gains stability, predictability, and peace of mind. Our team protects your systems, data, and people with the same rigor trusted by industry leaders across the Pacific Northwest.
Reduced Risk + Increased Efficiencies = Protected Profits
That’s Managed IT with OLS.
Meet Your New MSP
OLS drives acceleration for small to mid-sized businesses in the Pacific Northwest and nationwide. As a trusted managed service provider, our IT, telecom, AI, and cybersecurity solutions are built for the real world and supported by people you’ll love.
We focus on what matters most to your team—and your bottom line.
Local Expertise
Security-First Approach
Industry Alignment
Empathetic Support
IT: A Strategic Business
Enabler for Growing SMBs
Explore why IT has grown from a back-office function to a boardroom priority.
Made Work Day Better
“Jacob was awesome and so patient with me. Got me all sorted and made my work day much better!”
Responsive & Diligent
“Neco has been great – responsive and diligent, patient when explaining things with me, thorough in making sure my problems have been solved so I can get back to doing my work.”
Supporting your now. Securing your tomorrow.
OLS Service Pillars
Integrated Managed Services
IT Support
Services
Services and technology to simplify day-to-day IT, reduce downtime, and increase efficiency.
AI Consulting
Services
Support to harness AI responsibly—driving smarter decisions, greater efficiency, and sustainable growth.
Cybersecurity
Services
Solutions that proactively protect data, systems—and the reputations small businesses depend on.
Telecom Consulting
Services
Technology and services that keep teams connected and operations running smoothly.
Our integrated support solutions unify managed IT, cybersecurity, AI, and telecom services into a comprehensive, proactive approach that ensures your business stays secure, connected, and productive—no matter where your team works.
The result? Minimized disruptions, safeguarded operations, and efficient teams confidently focused on growth.
Ready to meet your new strategic IT partner?
Managed IT and security isn’t just tech support—it’s the engine driving growth.
Investing in the right IT approach doesn’t just solve technical problems—it accelerates your business. From cost control and uptime, to cybersecurity and scalable growth, SMBs that leverage modern IT services are positioned to compete more effectively in a digital-first economy. Whether you’re navigating growth, protecting your assets, or optimizing daily operations, a strategic IT partner can help you future-proof your business.