IT support for small businesses & SMBs
IT Support Services
IT support solutions purpose-built for small businesses and
local industry leaders in the Pacific Northwest and nationwide.
Streamline your technology, prevent costly disruptions, and
drive performance. That’s IT that supports business. That’s OLS.
Business Continuity Planning
Help Desk Services
24/7 Emergency Support
Data Backup
Network Management
Hardware Asset Management
Vendor Management
Electronic Waste Recycling
Business Software Management
Systems Management
Remote Monitoring
Business Continuity Planning
Help Desk Services
24/7 Emergency Support
Data Backup
Network Management
Hardware Asset Management
Vendor Management
Electronic Waste Recycling
Business Software Management
Systems Management
Remote Monitoring
Take your technology from overhead to opportunity.
Still consider IT a cost center for your small or mid-sized business?
You need OLS.
Our solutions are strategic business drivers for industry leaders and growing organizations throughout the Pacific Northwest, and from coast to coast.
Say goodbye to inefficient and
expensive break-fix services.
Let OLS show you the future of
managed IT support services that
drive ROI while reducing risk.
Ready to meet your new strategic IT partner?
★★★★★
98% Average
SmileBack Score
Supporting Local
Business Since
1998
Vancouver Business Journal
Best in Business:
IT Firm
Pax8 Global Social
Impact Award
2025
Top-Tier Expertise
“OLS is a class act. They have a robust staff of highly qualified people who go the extra mile to get things done. OLS took over as our MSP in 2024 and quickly stabilized our network, correcting the many mistakes made by our previous, smaller MSP… The ability to blend a strong customer service attitude with top-tier expertise is rare, and OLS has nailed it.”
Our solutions are purpose-built for
→
Small to mid-sized businesses
with big ambitions
→
Teams that need systems and support
that scale, not slow them down
→
Organizations that value local
expertise and responsive service
→
Companies that require security and
compliance without the enterprise-
scale overhead or complexity.
Sound like you?
Explore our IT support services & technology solutions
IT Strategy Planning
Align your technology with your business goals for scalable growth. Ensure ROI on your tech investments. Build in efficiency today, and resilience tomorrow.
Network Management
Success isn’t built within four walls. Work collaboratively, reliably, and securely from anywhere—in the office, on the job site, or fully remote.
24/7 Emergency Support
Rapid response to outages and failures. Quick containment of security incidents. Always-on 24/7/365 emergency IT support to ensure business continuity.
Data Backup & Recovery
Lost data doesn’t have to mean losing revenue—or your business. From cyberattacks to human error, ensure your data—and team—always has backup.
IT: A Strategic Business
Enabler for Growing SMBs
Explore why IT has grown from a back-office function to a boardroom priority.
These industries depend on business-first IT from OLS.
Construction
Project-based
environments with
mobile teams and
complex coordination
needs that require secure connections.
Manufacturing
Secure operations,
facility uptime
challenges, and
compliance with
industry standards and regulatory requirements.
Professional Services
From accounting to
consulting, where
reputation and client
data must be
safeguarded.
Regulated Industries
Healthcare, finance,
legal, and others that
face regulatory
compliance and data
privacy challenges.
Nonprofits
From community
outreach to donor
engagement, where
limited resources must be optimized, and data must be protected.
How can we put your
business first?
Growth-Minded Leaders
Are Our Specialty
OLS specializes in supporting high-performing, growth-minded small to mid-sized organizations like yours across the Pacific Northwest and nationwide—leaders in their local markets, businesses expanding regionally, and organizations at the heart of our local communities.
IT services and solutions for tech-enabled growth
Is your business ready?
Explore our MSP
Readiness Checklist
When to partner with a managed service provider for tech-enabled growth & resilience.
Help Desk Services
Your team’s first line of defense in resolving day-to-day IT frustrations. Offers rapid technical support for common IT challenges.
Business Software Management
Business-critical application management—from updates and licensing to integrations—so your systems run efficiently and securely, without interruption.
Remote IT Support
Accessible IT, wherever you are. Expert support without waiting for an on-site visit. Keep systems running and downtime brief via secure remote access.
Business Continuity Planning
Stay operational through any disruption. Protect systems and data from cyberattacks, disasters, or failures. Build resilience. Scale your business.
Want powerfully integrated
IT and security solutions
at one predictable monthly price?
Vendor Management
Simplify your technology. Streamline communication, contracts, and support across all vendors with one point of contact for everything IT.
Electronic Waste Recycling
Retire old tech responsibly. Safely recycle or dispose of outdated equipment while protecting your data and the environment.
IT Project Management
Critical IT projects done right—
the first time. From system upgrades to post-disruption recoveries, restore stability and boost performance.
Hardware Asset Management
Maximize the value of your IT investments. Track, maintain, and optimize every device—from desktops to mobiles. Reduce costs. Secure your systems.
Remote Monitoring
Stay ahead of IT issues so they can’t disrupt your business. Continuous, off-site monitoring ensures systems are secure while performing at their peak.
Systems Monitoring & Management
Keep your systems reliable and secure—around the clock. Proactively detect and resolve issues. Protect performance, productivity, and uptime.
Modern business demands more than break-fix IT.
You need a secure, scalable partner to fuel growth.
Most small businesses and midsized companies in the Pacific Northwest are juggling growth, compliance, and operations with limited IT resources. The impact? Reactive tech support, mounting risks, an impacted workforce, and unpredictable costs.
Without a modern IT partner, here’s what many SMBs are facing:
Reactive Support
Issues are only fixed after they cause disruption. No proactive monitoring or planning. No organizational risk mitigation in place.
Security Gaps
Outdated antivirus, weak passwords, and no incident response plan leave you exposed to ransomware and phishing.
Wasted Spend
Paying for services you don’t use. Overpriced internet. Underutilized licenses. Too many vendors and contracts to track.
Downtime =
Lost Revenue
Whether it’s a server crash, a cyberattack, or a failed backup—every minute offline costs you money, trust, and employee satisfaction.
IT Gets Complex and Costly
Without the Right Partner, But You Can…
Stop Absorbing Risk. Eliminate It.
Are you treating avoidable IT costs as “just the price of doing business”?
Tech risks are expensive.
They are not inevitable.
OLS puts an end to preventable downtime, data loss, avoidable disruptions, and unnecessary technology-based complexity.
Reduced Risk +
Increased Efficiencies =
Protected Profits
Server outages causing
lost productivity
Reactive IT support
causing repeat issues
Data loss from deletion
or hardware failure
Ineffective coordination
between offices and sites
Meet Your New MSP
OLS drives acceleration for small to mid-sized businesses in the Pacific Northwest and nationwide. As a trusted managed service provider, our IT, telecom, AI, and cybersecurity solutions are built for the real world and supported by people you’ll love.
We focus on what matters most to your team—and your bottom line.
Local Expertise
Security-First Approach
Industry Alignment
Empathetic Support
Surprising Ways IT Support
Can Save You Money
Today’s MSPs are proactive, security-focused, and business-aligned.
Explore 10 (sometimes surprising) ways an MSP can protect your budget, improve cash flow, and reduce unnecessary costs.
Above and Beyond
“Barton is always great and fixes every issue we come across. Always going above and beyond what is needed.”
Valuable Asset to Our Team
“Please make sure Neco’s supervisor sees this comment… Neco walks me through every request and problem I have. Neco is patient, kind and super helpful. He is a valuable asset to [our] team. Thank you!”
Supporting your now. Securing your tomorrow.
OLS Service Pillars
Integrated Managed Services
Managed IT
Support
Services and technology to simplify day-to-day IT, reduce downtime, and increase efficiency.
AI Consulting
Services
Support to harness AI responsibly—driving smarter decisions, greater efficiency, and sustainable growth.
Managed Cybersecurity
Cybersecurity services that proactively protect data, systems—and the reputations small businesses depend on.
Telecom Consulting
Services
Technology and services that keep teams connected and operations running smoothly.
Integrated Managed Support from OLS. Our integrated support solutions unify managed IT, cybersecurity, AI, and telecom services into a comprehensive, proactive approach that ensures your business stays secure, connected, and productive—no matter where your team works.
The result? Minimized disruptions, safeguarded operations, and efficient teams confidently focused on growth.
Ready to meet your new strategic IT partner?
Schedule a Security and IT Assessment with OLS
During your initial assessment, our team works closely with you to understand your current technology environment and security posture. We’ll review your systems, networks, devices, and workflows to identify potential vulnerabilities, inefficiencies, and risks.
By the end of the assessment, you’ll receive a clear, actionable report with prioritized recommendations and next steps, plus a quote outlining predictable monthly pricing for a custom-built package. Our goal is to provide insight, clarity, and peace of mind—so you know exactly where your business stands and how to move forward safely and efficiently.
From Roadblocks to Results
How we get you there.
Assess
We start by
understanding your
operations,
challenges, and
goals through an in-
depth technology
and security review.
Support
We deliver a robust
help desk service,
proactive monitoring,
and continual
maintenance for one
predictable monthly
price.
It’s a foundation for resilience and growth,
backed by predictable costs that make an
uncertain future a little more certain.
Managed IT and security isn’t just tech support—it’s the engine driving growth.
Investing in the right IT approach doesn’t just solve technical problems—it accelerates your business. From cost control and uptime, to cybersecurity and scalable growth, SMBs that leverage modern IT services are positioned to compete more effectively in a digital-first economy. Whether you’re navigating growth, protecting your assets, or optimizing daily operations, a strategic IT partner can help you future-proof your business.